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TERMS OF SERVICE AGREEMENT

Last Revision: August 2026

1. Introduction and Acceptance of Terms

Welcome to www.trivozo.com. This website and its associated mobile applications are owned and operated by www.trivozo.com & Venkatesh Sharvil, located at Pune, Maharashtra,411041. By visiting our platform and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereinafter referred to as the 'Agreement'). We reserve the right to change this Agreement from time to time without notice. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions. BY USING THIS WEBSITE OR ORDERING PRODUCTS/SERVICES FROM THIS WEBSITE, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

2. Description of Services

Trivozo provides a multi-service platform featuring three core modules. By using any of these services, you agree to the specific terms outlined below:

• Trivozo Stay (Hotels & Hostels): Trivozo acts as an aggregator and facilitator connecting users with hotels, hostels, and other accommodation partners. We are not the owners or operators of these properties. Users must adhere to the specific check-in, check-out, and house rules of the booked property. Trivozo is not liable for service deficiencies, safety issues, or disputes arising directly at the property.

• Trivozo MealUp (Home-Cooked Meals): This service connects users with local housewives and home chefs providing home-cooked homely meals. While we mandate our partners to maintain strict hygiene and quality standards, Trivozo is a marketplace facilitator. We are not directly responsible for food preparation, delivery delays, or adverse allergic reactions. Users with severe food allergies should exercise caution and communicate directly with the meal provider.

• Trivozo Carpooling (Ride-Sharing): The carpooling module connects drivers who have empty seats with verified passengers traveling the same route. Trivozo does not employ the drivers nor own the vehicles. Users agree that sharing a ride carries inherent risks, and both drivers and riders are responsible for their own safety and adherence to local traffic laws. Trivozo will not be held liable for any accidents, delays, or disputes between riders and drivers.

3. Responsible Use and Conduct

In order to access our resources, you may be required to provide certain information about yourself (such as identification, email, phone number, contact details, etc.) as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date. You are responsible for maintaining the confidentiality of any login information associated with your account. Accessing our resources by any means other than through the means we provide is strictly prohibited. Engaging in any activity that disrupts or interferes with our resources, including our servers and networks, is strictly prohibited.

4. Privacy Policy

We believe strongly in protecting user privacy, which is why a separate Privacy Policy has been created to explain in detail how we collect, manage, process, secure, and store your private information. Please refer to the www.trivozo.com Privacy Policy, incorporated by reference herein.

5. User-Generated Content and Blogs

We may provide various open communication tools on our website, such as blog comments, public chat, forums, product ratings, and reviews. By posting information, you agree that you will not upload, post, share, or otherwise distribute any content that is illegal, threatening, defamatory, abusive, harassing, or infringes on any trademark, patent, trade secret, or copyright. Any content posted by you using open communication tools, provided it does not violate 3rd party copyrights, becomes the property of www.trivozo.com, granting us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, publish, and distribute it.

6. Proprietary Rights

www.trivozo.com has proprietary rights and also has rights to all trademarks, trade dress, and specific layouts of this webpage, including calls to action, text placement, images, and other information. Unauthorized use of the material may violate copyright, trademark, and/or other laws.

7. Disclaimer of Warranties & Limitation of Liability

Your use of this website and our services are at your sole risk. The website and services are offered on an "as is" and "as available" basis . www.trivozo.com expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. www.trivozo.com's entire liability, and your exclusive remedy, in law or equity, with respect to the website content and services is solely limited to the amount you paid. www.trivozo.com will not be liable for any direct, indirect, incidental, special, or consequential damages in connection with this agreement.

8. Indemnification

You will release, indemnify, defend, and hold harmless www.trivozo.com, and any of its contractors, agents, employees, officers, and affiliates from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys' fees) of third parties relating to or arising out of your breach of this Agreement, your use of the website, or your violation of any intellectual property rights.

9. Governing Law, Jurisdiction, and Dispute Resolution

This website is controlled by www.trivozo.com from our offices located in the state of Maharashtra, India. By accessing our website, you agree that the statutes and laws of Maharashtra, India, without regard to its conflict of law principles, will apply to all matters relating to the use of this website. Neither you nor www.trivozo.com will prosecute any suit, proceeding, or claim other than in courts located in the State of Maharashtra, India. You hereby waive any right to trial by jury arising out of this Agreement and waive any right to jurisdictional, venue, or inconvenient forum objections to such courts. Any claim or cause of action must befiled within one (1) year after such claim arose or be forever barred. You irrevocably waive any right to join claims with those of others in the form of a class action.

10. Termination

www.trivozo.com reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement.

11. Contact Information

If you have any questions or comments about our Terms of Service as outlined above, you can contact us at:

• Company: www.trivozo.com

• Email: trivozo2026@gmail.com

• Contact - 7776825045